Reply to emails?

An Indian frame of mind

Replying to an email is a matter of dignity, whether your reply is yes or no. Emails are modern tools for communication and collaboration. However, a large population of Indian's hang up to answer queries through emails, whether it is business or personal.

Why are most Indians not sending a reply to an email?

Being a researcher, I have to communicate with many people through emails, mostly related to research. In my experience, I received fast reply mails from other countries. Particularly, Europeans send quick replies, only delay due to time zones. Indians are usually delayed or even not replied to. This is not only in the case of personal mails but also with business emails. I have many experiences with Indian companies that have given info@xy.com but won't reply to emails within a day other than an auto-reply.

I searched the internet to know that the same happens with other people. Yes, it's true, this opinion has been raised by many. Some people opined that Indians are not assertive enough to say NO to anyone even through email. Some funny people say they are busy with Whatsapp and Facebook, not emails.